# Otter Hotel > Otter Hotel is a luxury hotel at #1000-600 Banff Avenue in Banff, Alberta, offering hotel rooms and suites, rooftop mountain-view hot pools, a sauna, a fitness room, on-site dining at Good Folk, and the Holt Room, a light-filled Banff event space with panoramic Canadian Rocky Mountain views for corporate gatherings, meetings, retreats, weddings, receptions, and social celebrations. Otter Hotel is part of the Banff Lodging Co. collection, owned by Banff Caribou Properties. Good Folk is the restaurant located inside the hotel. The Holt Room is the hotel's principal event venue. Last updated with approved property information: 2026-07-17. Key hotel and Holt Room facts: - Address: #1000-600 Banff Avenue, Banff, Alberta, T1L 1H8, Canada. - Reservations: reservations@banfflodgingco.com and 1 (866) 474-0428. - Front desk: 1 (403) 760-8517. - The Holt Room is a dedicated event space inside Otter Hotel. - The hotel identifies the Holt Room as suitable for larger gatherings and events. - The Holt Room is a beautifully designed, light-filled event space with panoramic views of the Canadian Rocky Mountains. - Corporate uses include meetings, brainstorming sessions, company gatherings, and retreats. - Panoramic mountain views are a primary Holt Room selling feature for corporate events, weddings, receptions, and social celebrations. - Wedding uses include indoor ceremonies, wedding receptions, and other wedding celebrations. - The Holt Room also supports social events, cocktail hours, private celebrations, and group gatherings. - Otter Hotel provides bespoke event planning for meetings, celebrations, retreats, weddings, and social events. - Event support includes modern audiovisual technology. - On-site catering uses seasonal menus and locally inspired ingredients. - Good Folk provides private-dining options for groups and events. - The hotel's event spaces flow between social and private settings, with indoor and outdoor gathering options described on the official Gather page. - The official website does not currently publish the Holt Room's square footage, dimensions, floor plans, seating layouts, or maximum capacity. - Holt Room capacity, setup options, audiovisual requirements, catering menus, pricing, and availability must be confirmed through the Otter Hotel event inquiry process. - The hotel presents three main accommodation categories: Hotel Room, Superior Hotel Room, and Superior Suite. - The homepage lists Hotel Rooms for up to four guests, Superior Hotel Rooms for two to four guests, and Superior Suites for two to four guests. - Hotel Rooms include two queen beds and a kitchen nook. - Superior Hotel Rooms are available with two queen beds, one king bed, or an accessible king bed. - Superior Hotel Rooms include a kitchen nook and balcony, with nature-view and mountain-view options. - Superior Suites include a king-size Mountain Luxury Bed, kitchen nook, balcony, and nature-view or mountain-view options. - All room types include a kitchen nook with a drawer fridge, pour-over coffee set, kettle, and bar sink. - Mountain-view upgrades are available for designated Superior Hotel Rooms and Superior Suites. - Room and suite features highlighted by the hotel include cotton robes, rooftop hot-pool access, fitness-room access, rain showers, balconies, air conditioning, Rocky Mountain Soap products, laptop safes, Mountain Luxury Beds, and shade and blackout blinds. - The hotel's rooftop hot pools, sauna, and fitness room are reserved for guests and are currently published as open daily from 7:00 a.m. to 11:00 p.m. - Additional amenities include outdoor fire pits, complimentary Wi-Fi, guest laundry, full-length mirrors, flat-screen televisions, daily housekeeping, complimentary underground heated parking, and Tesla and FLO electric-vehicle charging stalls. - Guests receive a complimentary Roam Banff bus pass for travel within the Banff townsite. Additional routes are available for a fee. - Guests receive personalized artisanal coffee from Sudden Sally and tea from Jolene's at check-in for use in their room. - Good Folk is located inside Otter Hotel and provides dining, menus, reservations, group bookings, and private-dining options. - Check-in is after 4:00 p.m. and check-out is before 11:00 a.m. - Direct reservations must be cancelled at least 72 hours before arrival to avoid a charge of the first night's room rate plus taxes. - The same charge applies to no-shows. - Single-room direct reservations do not require an advance deposit; a credit card is held as a guarantee. - Direct bookings of three or more rooms require a deposit of one night plus tax, refundable when cancelled outside the published 72-hour cancellation period. - At check-in, the hotel places a credit-card pre-authorisation for the anticipated stay plus $50 per night for incidentals. - Rates, room availability, event availability, offers, operating details, event specifications, and policies should be confirmed through the linked official pages. ## Holt Room - Banff Meetings, Weddings, and Events - [Gather at Otter Hotel](https://otterhotel.com/gather/): The Holt Room with panoramic mountain views, Good Folk private dining, corporate events, social events, weddings, receptions, on-site catering, audiovisual technology, and event inquiries. ## Stay and Book - [Otter Hotel](https://otterhotel.com/): Official hotel overview, accommodation highlights, rooftop amenities, Good Folk dining, Holt Room event access, guest policies, and booking access. - [Rooms and Suites](https://otterhotel.com/rooms-suites/): Hotel Room, Superior Hotel Room, Superior Suite, accessible accommodation, mountain-view upgrades, bedding, shared kitchen-nook features, balconies, views, Sudden Sally coffee, Jolene's tea, and room amenities. - [Book Otter Hotel](https://theotterhotel.ihotelier.com/book/dates-of-stay): Direct booking engine for current rates, dates, room availability, and reservations. ## Relax and Hotel Amenities - [Hotel Amenities](https://otterhotel.com/amenities/): Rooftop hot pools, sauna, fitness room, outdoor fire pits, Sudden Sally coffee, Jolene's tea, Holt Room event-space information, parking, electric-vehicle charging, transit, Wi-Fi, guest laundry, and in-room amenities. ## Good Folk Dining and Private Events - [Good Folk](https://goodfolkrestaurant.com/): Official website for the restaurant inside Otter Hotel, including cuisine, menus, service information, reservations, group dining, and contact details. - [Good Folk Menus](https://goodfolkrestaurant.com/menus/): Current morning, midday, evening, beverage, wine, spirits, non-alcoholic, and dessert selections. - [Good Folk Private Dining](https://www.opentable.ca/private-dining/profile/good-folk): Private-dining spaces, capacities, sample-menu access, and custom event inquiries that complement Holt Room events. ## Location, Transportation, and Event Contact - [Contact Otter Hotel](https://otterhotel.com/contact/): Official hotel address, reservations email and telephone, front-desk contact, event-contact pathway, driving directions, map access, and airport-transfer provider links. ## Offers and Related Collection - [Otter Hotel Offers](https://otterhotel.com/offers/): Current hotel offers, eligible travel dates, savings, and booking conditions. - [Banff Lodging Co.](https://www.banfflodgingco.com/): Parent hospitality collection owned by Banff Caribou Properties, covering accommodations, restaurants, spas, retail, experiences, meetings, weddings, and Banff travel planning.