Luxury Banff Hotel
Rooftop hot pools, mountain views, Good Folk dining, and contemporary alpine rooms in peaceful uptown Banff.
Welcome to Banff, Alberta
The Otter Hotel
Set along the peaceful forest edge of Banff Avenue, Otter Hotel is a contemporary alpine hotel in uptown Banff, just minutes from downtown. Modern rooms, mountain views, and thoughtful amenities create a comfortable base for exploring Banff National Park.
Stay in thoughtfully designed rooms, dine at Good Folk, or unwind in the rooftop hot pools overlooking the surrounding mountains. Guests can also enjoy outdoor fire pits, a sauna, a fitness room, and other hotel amenities.
Rooms & Suites at Otter Hotel
Good things happen here
Good Folk brings refined Canadian flavours and handcrafted cocktails to Otter Hotel. Located just off the lobby, the restaurant offers an intimate setting for dinner, drinks, and time together in uptown Banff.
The Extra Touches During Your Stay
An Elevated Experience
On-site Parking ⓘ
Enjoy complimentary underground heated parking, including seven FLO EV charging stalls.
Complimentary Local Transit
Otter Hotel guests receive a complimentary ROAM Banff Bus Pass for travel within the Banff Townsite during their stay. Additional routes are available for a fee.
Personalized Coffee
At Otter Hotel, we offer personalized artisanal coffee from Sudden Sally for each guest at check-in to enjoy in the comfort of their room.
What Our Guests Are Saying
Kind Words
Great place to stay in Banff. Amazing service, great staff, and some nice extras with coffee and tea. Heated garage parking. And with Good Folk restaurant in the lobby, how can you go wrong?
Mike Prevost
Amenities & Activities
Stay, Dine & Explore
Rest & Rejuvenate
Unwind with rooftop hot pools, a sauna, outdoor fire pits and mountain views in Otter Hotel’s quieter uptown Banff setting.
Good Food & Good Times
Enjoy refined Canadian flavours, handcrafted cocktails and an intimate setting at Good Folk, located inside Otter Hotel.
Experience & Explore
Discover outdoor adventures, local attractions, shopping and more throughout Banff National Park and the Banff townsite.
reservation details
Frequently Asked Questions
Cancellation policy
Reservations must be cancelled at least 72 hours before arrival to avoid a charge equal to the first night’s room rate plus taxes. In the event of a no-show, the first night’s room rate plus taxes will be charged.