Contact Otter Hotel

Have a question about your stay, reservation or visit to Banff? Connect with the Otter Hotel team or find directions to the hotel.

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Find Us In Banff

Otter Hotel is located on Banff Avenue in Banff, Alberta.

Address
Otter Hotel
#1000 – 600 Banff Avenue
Banff, Alberta T1L 1H8
View on Map

Find Us In Banff

Otter Hotel is located on Banff Avenue in Banff, Alberta.

Address
Otter Hotel
#1000 – 600 Banff Avenue
Banff, Alberta T1L 1H8
View on Map

Front Desk

Contact the Otter Hotel front desk for questions related to the hotel or your current stay.

Phone
1 (403) 760-8517

Peter Dubeau
General Manager
1 (403) 760-8517

Reservations

Our reservations team can help with availability, room options and questions about your stay.

reservations@banfflodgingco.com

1 (866) 474-0428

Events

Have questions about your upcoming event? Contact the Events team for assistance with venue spaces, catering, or event logistics.

events@banfflodgingco.com

Getting to Otter Hotel

Travelling to Banff from Calgary International Airport? Otter Hotel can be reached by car or through several airport transfer providers serving Banff.

Directions

Driving from Calgary International Airport

The drive from Calgary International Airport (YYC) to Otter Hotel is approximately 138 km.
Take Stoney Trail toward the Trans-Canada Highway, then travel west toward Banff. After entering Banff National Park, take the first Banff exit and continue along Banff Avenue to Otter Hotel.

Directions

Local Banff Bus Passes

Airport Transfers

Several transportation providers offer service between Calgary International Airport and Banff.

Mountain Park Transportation

Brewster Banff Airport Express

Banff Airporter

EV Charging

All FLO charging stations do not support starting sessions via credit card/tap. These stations can only be accessed using the FLO mobile app or a FLO card.

Please note: On the main screen of the app there is an option for users with a rental vehicle to pay by using the FLO app, FLO RFID cards, or any of the roaming partners' apps.