Hotel Amenities

Wellness, dining and thoughtful extras for your stay in Banff.

relax and unwind

Wellness

Otter Hotel guests can enjoy rooftop hot pools, a sauna and a fitness room, all located on-site. Unwind in the rooftop hot pools with views of the surrounding mountains, relax in the sauna or keep up your routine in the fitness room.

Rooftop Hot Pools

Relax in the rooftop hot pools while taking in views of Cascade Mountain and Banff National Park.

Open daily 7 am–11 pm

Woman in rooftop hot pools overlooking mountains

Rooftop Hot Pools

Indulge in the hotel’s exclusive rooftop hot pools, a serene retreat reserved for guests. Immerse yourself in sweeping views of Cascade Mountain and Banff National Park.

Open 7am-11pm daily.

female guest enjoying the sauna at otter hotel

Sauna

Unwind and recharge in the hotel sauna, reserved for Otter Hotel guests.

Open daily 7 am–11 pm

otter hotel fitness room

Fitness Room

Stay active during your visit with access to the hotel fitness room, featuring premium cardio and strength equipment.

Open daily 7 am–11 pm.

enjoy elevated amenities

the extra touches

otter hotel personalized coffee amenity

Personalized Coffee

Enjoy personalized artisanal coffee from Sudden Sally, provided at check-in for you to enjoy in your room.

couple sitting by firepits on patio lounging in Otter hotel robes

Fire Pits

Gather around the outdoor fire pits and unwind in the fresh mountain air with the Rocky Mountains as your backdrop.

otter hotel events space the holt room

The Holt Room

Planning a gathering or event? The Holt Room offers dedicated event space at Otter Hotel.

in-room and on-property

amenities

roam regional transit icon

Free Transit

EV charging icon

EV Charging

wifi icon otter hotel

Free WiFi

laundry icon otter hotel

Guest Laundry

rain shower icon

Rain Shower

balcony sun icon

Balcony

mirror icon

Full Length Mirror

flat screen tv icon

Flat Screen TV

hotel robe otter hotel

Cotton Robes

hotel beds icon

Luxury Beds

rocky mtn soap icon

Rock MTN Soap

housekeeping icon pillow and sheets

Daily Housekeeping

in-room and on-property

amenities

elevated dining

good folk restaurant

good folk restaurant banff classic breakfast

Breakfast

Spring in Banff means crisp mountain air, open trails, and cozy evenings. This spring, gather your loved ones to explore, play, and unwind in the Rockies your way. From scenic hikes to snowy slopes, your perfect spring escape is just a click away. The Otter offers mountain views, elevated dining, and rooftop hot pools perfect for relaxation and rejuvenation. Book a spring stay, your way, at the Otter Hotel, Banff’s newest four-star property, and enjoy 20% off your stay.

Open 7am-12pm daily

good folk restaurant banff patio group dining mountain views

Dinner

Spring in Banff means crisp mountain air, open trails, and cozy evenings. This spring, gather your loved ones to explore, play, and unwind in the Rockies your way. From scenic hikes to snowy slopes, your perfect spring escape is just a click away. The Otter offers mountain views, elevated dining, and rooftop hot pools perfect for relaxation and rejuvenation. Book a spring stay, your way, at the Otter Hotel, Banff’s newest four-star property, and enjoy 20% off your stay.

Open 5pm-11pm daily

EV Charging

All FLO charging stations do not support starting sessions via credit card/tap. These stations can only be accessed using the FLO mobile app or a FLO card.

Please note: On the main screen of the app there is an option for users with a rental vehicle to pay by using the FLO app, FLO RFID cards, or any of the roaming partners' apps.