Hotel Amenities

Wellness, dining and thoughtful extras for your stay in Banff.

relax and unwind

Wellness

Otter Hotel guests can enjoy rooftop hot pools, a sauna and a fitness room, all located on-site. Unwind in the rooftop hot pools with views of the surrounding mountains, relax in the sauna or keep up your routine in the fitness room.

Rooftop Hot Pools

Relax in the rooftop hot pools while taking in views of Cascade Mountain and Banff National Park.

Open daily 7 am–11 pm

Woman in rooftop hot pools overlooking mountains

Rooftop Hot Pools

Indulge in the hotel’s exclusive rooftop hot pools, a serene retreat reserved for guests. Immerse yourself in sweeping views of Cascade Mountain and Banff National Park.

Open 7am-11pm daily.

female guest enjoying the sauna at otter hotel

Sauna

Unwind and recharge in the hotel sauna, reserved for Otter Hotel guests.

Open daily 7 am–11 pm

otter hotel fitness room

Fitness Room

Stay active during your visit with access to the hotel fitness room, featuring premium cardio and strength equipment.

Open daily 7 am–11 pm

enjoy elevated amenities

the extra touches

otter hotel personalized coffee amenity

Personalized Coffee

Enjoy personalized artisanal coffee from Sudden Sally, provided at check-in for you to enjoy in your room.

couple sitting by firepits on patio lounging in Otter hotel robes

Fire Pits

Gather around the outdoor fire pits and unwind in the fresh mountain air with the Rocky Mountains as your backdrop.

otter hotel events space the holt room

The Holt Room

Planning a gathering or event? The Holt Room offers dedicated event space at Otter Hotel.

in-room and on-property

amenities

roam regional transit icon

Free Transit

EV charging icon

EV Charging

wifi icon otter hotel

Free WiFi

laundry icon otter hotel

Guest Laundry

rain shower icon

Rain Shower

balcony sun icon

Balcony

mirror icon

Full Length Mirror

flat screen tv icon

Flat Screen TV

hotel robe otter hotel

Cotton Robes

hotel beds icon

Luxury Beds

rocky mtn soap icon

Rock MTN Soap

housekeeping icon pillow and sheets

Daily Housekeeping

in-room and on-property

amenities

elevated dining

good folk restaurant

good folk restaurant banff classic breakfast

Breakfast

Ease into your day at Good Folk. The breakfast menu offers elevated morning classics with a modern Canadian twist, all crafted with quality ingredients. It is the perfect way to start your morning and fuel up for a day in the mountains.

Open daily 7 am-12 pm

good folk restaurant banff patio group dining mountain views

Dinner

Dinner at Good Folk offers an intimate dining experience. Enjoy thoughtfully crafted dishes and reimagined classic cocktails, perfect for a relaxing evening of flavour and conversation.

Open daily 5 pm-11 pm

EV Charging

All FLO charging stations do not support starting sessions via credit card/tap. These stations can only be accessed using the FLO mobile app or a FLO card.

Please note: On the main screen of the app there is an option for users with a rental vehicle to pay by using the FLO app, FLO RFID cards, or any of the roaming partners' apps.